Want access to view and manage your policy information or process your claims immediately? 

Click on the online self-help services below for direct access to claim forms or client services forms.

Online Self-Help Services


Visit the John Hancock website to access and login to manager your JH life insurance policy. 

Life Insurance Policyholders may:

Managing a claim

John Hancock Vitality login

Policy change forms

Make a payment

Don't forget to register for Vitality to ensure you participate in the Healthy Engagement program and enjoy the possible annual premium savings for your life policy.


Visit the Midland National website with the My Midland portal.  This new portal for policyowners gives you a personalized web experience in which you can directly log in to access your policy information... 

and view  other resources offered on the website.


Contact us or your agent for more information to access and manage your policy information or to submit a claim for processing. 


Visit PioPac website to access information on your FSA or HRA account.  Get your account balance and submit claims online.

Download the PioPac Mobile App.


Visit Transamerica website to access and manage your policy information.

Transamerica Individual Life:  

Select Life Insurance to access your policy

Transamerica Employee Benefits (TEB):

Select Employee Benefits if you have a TEB group policy which is  payroll deducted


Check this page again.  We will be adding new services soon that will be available to you as a customer.

Having difficulty with the online self-service website?

If you need direct assistance, please contact contact us at 671.472.3522

and speak to one of our Customer Service Specialists.